The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
GBP 20 per day
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Housekeeping
Welcome drink
Dining
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
7 Hurst Street,
Liverpool,
United Kingdom,
L1 8DA,
Merseyside
Map view
street view
7 Hurst Street,
Liverpool,
United Kingdom,
L1 8DA,
Merseyside
City landmarks
Harbour
Royal Albert Dock Liverpool
960 m
Church
Liverpool Cathedral
1.8
km
Mall
The Cavern Club
1.1
km
Museum
The Beatles Story
1.1
km
Museum
Museum of Liverpool
1.3
km
Museum
Merseyside Maritime Museum
1.1
km
Albert Dock
Tate Liverpool
1.1
km
Royal Liver Assurance Pier Head
Royal Liver Building
1.6
km
Museum
World Museum
1.5
km
Museum
International Slavery Museum
1.1
km
Gallery
Walker Art Gallery
1.6
km
Event hall
St George's Hall Liverpool
1.8
km
Harbour
Pier Head
1.5
km
Mall
Liverpool ONE
760 m
Gallery
Fact
990 m
LiverpoolEngland
Mathew Street
1.1
km
Museum
Western Approaches Museum
2.0
km
LiverpoolEngland
Concert Square
950 m
9 Albert Dock
The Piermaster's House
1.1
km
Event hall
M&S Bank Arena Liverpool
1.1
km
Art object
Beatles Statue
1.8
km
Bold Street
1.0
km
Keel Walk Next to Liverpool Arena and the historic Albert Dock.
The Wheel of Liverpool
940 m
Park
Chavasse Park
880 m
Library
Liverpool Central Library
1.6
km
Church
Metropolitan Cathedral of Christ the King Liverpool
1.9
km
Event hall
Arena and Convention Centre Liverpool
730 m
Tower
St Johns Beacon
1.2
km
LiverpoolEngland
A Case History
1.1
km
Nearby
Event hall
Exhibition Centre Liverpool
300 m
Restaurants
Ditto Coffee
520 m
10-14 Jamaica Street Unit 4
The Bridewell
520 m
Argyle Street 1 Campbell Square
The Fab4 Cafe
1.1
km
Mersey Ferries Terminal Building Landing Stage Pier Head Opposite the New Beatles Statues
Muster Custom Coffee
540 m
15 Argyle Street
Yellow Bus Diner
1.1
km
Albert Dock
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Comfortable bed
Convenient location
Lack of blinds
Inconsistent service
7.8/10
Very good
Rooms
7.7
Location
8.5
Service
7.9
Dining
7.3
Guest reviews
7.8/10
based on 12 reviews
4/5
based on 3634 reviews
7.9
7.9/10 based on 9545 reviews
#59 of 111 hotels in Liverpool based on Tripadvisor
Emily
United States,
March
2024
7.2/10
I had a mixed experience at this hotel. The bed was firm but comfortable, offering a decent night's sleep, but the lack of blinds was a drawback. The service varied from exceptional to indifferent, with some staff members showing genuine care while others seemed disinterested. The location was convenient, albeit slightly outside the city center. The dining options were satisfactory, with good quality ingredients, but nothing extraordinary. The facilities were well-maintained, ensuring a pleasant stay overall.
Rooms
7.0
I had a decent night's sleep on the firm but comfortable bed. However, the absence of blinds affected my sleep quality.
Service
6.0
The service was a mixed bag, ranging from exceptional to indifferent. Some staff members were incredibly helpful, while others seemed disinterested.
Location
8.0
The hotel, though slightly outside the city center, offered a convenient location for exploring. It was a good compromise between accessibility and tranquility.
Dining
7.0
The dining experience was satisfactory, with good quality ingredients used. However, it didn't offer any exceptional culinary delights.
Facilities
8.0
The hotel's facilities were well-maintained, ensuring a pleasant stay overall.
Comfortable bed
Lack of blinds
Jim
United Kingdom,
February
2024
7.8/10
I had a great stay at the hotel with a lovely view of Albert Dock and all the necessary facilities, but the sofa bed was uncomfortable. The service was a mix of unenthusiastic staff and exceptional management that stood out. The location is convenient to reach all the tourist spots easily, but slightly outside the city center. The dining experience offered a variety of options with reasonable quality. Overall, a comfortable stay with some minor drawbacks.
Rooms
8.0
The rooms come with good facilities and a lovely view of Albert Dock. They have all the necessities, but the sofa bed was uncomfortable.
Service
7.0
The service had a mix of unenthusiastic staff and exceptional management. It was a bit inconsistent in that aspect.
Location
7.0
The hotel is slightly outside the city centre but conveniently located within 10 minutes walk to the main shopping center and the Albert Dock area.
Dining
8.0
The dining options provided a variety of choices with reasonable quality. The pricing was not unreasonable for the quality offered.
Facilities
9.0
The hotel facilities were well-maintained and offered a pleasant stay experience.
Jamie
United Kingdom,
February
2024
8.0/10
The hotel has all the necessary facilities in the rooms with the thinnest mattress on the sofa bed ever, offering great views. The location is slightly outside the city centre but within 10 minutes walk of the main shopping centre, making it perfectly situated. The service is excellent with very helpful staff, though the reception area can be noisy when dining. The dining experience offers reasonable quality with a great view of the docks. Overall, a good value for money choice.
Rooms
7.0
The rooms come with all the necessary facilities, but the sofa bed is big enough for a large child, not two adults.
Service
9.0
The staff are really helpful and provide excellent customer service.
Location
8.0
The hotel is located in the Albert Dock area, making it ideal for exploring the city center within a short walk.
Dining
8.0
The dining experience offers reasonable quality with a great view of the docks.
Facilities
The hotel provides good facilities for a comfortable stay.
Jonathan
United States,
February
2024
7.4/10
The hotel is centrally located, close to the main shopping center and within walking distance of the Albert Dock area. The rooms offer a great view of the docks but can be improved in terms of amenities like bath towels for all guests. The service is a mix of efficient and warm interactions, with some staff going above and beyond, while others seem eager to end their shifts quickly. Dining options are decent with good prices and quality ingredients, but the timing might not suit all guests. Overall, a convenient and clean hotel worth considering for its location and value for money.
Rooms
7.0
The rooms provide a great view of the docks and come with air conditioning, but the supply of bath towels can be limited for the number of guests.
Service
8.0
The reception staff, especially the foreign receptionist, are friendly and helpful, ensuring a good level of service and cleanliness throughout the stay. However, some staff members seem less enthusiastic about their roles.
Location
9.0
The hotel is in a prime area, slightly outside the city center but still very close to the main shopping center and the Albert Dock area, making it convenient for exploring the city.
Dining
7.0
The dining experience offers good quality food at reasonable prices, but the timing for breakfast might not suit early risers or those with tight schedules.
Facilities
6.0
The hotel provides basic facilities, and while they are functional, they may not stand out in terms of luxury or additional amenities.
great location
limited bath towels
Lee
United States,
November
2023
9.0/10
I had an amazing stay at this hotel! The location is superb, right by the Albert Dock area with stunning views. The rooms are modern and stylish with very comfortable beds. The service was top-notch, with incredibly helpful and friendly staff. The dining experience was excellent, especially with a great view of the docks. The facilities were well-maintained and contributed to a pleasant stay. The value for money was great overall, with only minor drawbacks.
Rooms
9.0
The rooms are beautifully designed, with firm but comfortable beds and a view of the Albert Dock area.
Service
9.0
I must say, the manager here is the best I've ever encountered! The staff overall are very helpful and provide excellent customer service.
Location
10.0
The hotel's location is perfect, within 10 minutes walk of the main shopping center and near the conference center. You won't need taxis as it's close to everything, yet in a quiet and central area.
Dining
8.0
Dining was a delight, especially with the hot food options and great view of the docks. The only downside was having to eat on trays on our knees.
Facilities
9.0
The facilities are well-maintained, providing everything needed for a comfortable stay.
Great location
Eating on trays
Chris
United Kingdom,
October
2023
7.8/10
The hotel offers stunning waterfront views of the Albert Docks. The rooms feature a large comfortable bed and an excellent view of the dock area. The service could be more attentive and welcoming, especially during busy dining times. The location is perfectly situated for exploring the city, within a short walk to the main shopping center. The dining options are limited but offer great steaks. Overall, a convenient choice for its central location and pleasant views.
Rooms
8.0
The rooms provide great views of the waterfront with a big bed.
Service
7.0
The service was decent, but could be more attentive and welcoming, especially during busy times.
Location
9.0
The hotel is perfectly located near the city center and within walking distance to the main shopping area.
Dining
7.0
The dining options are limited, but they serve great steaks.
Facilities
8.0
The facilities are satisfactory, providing a comfortable stay.
David
United Kingdom,
October
2023
8.0/10
The hotel is slightly outside the city center, within a 10-minute walk of the main shopping center. The rooms are spacious and come with amenities, and the bed is very comfy. The service was excellent overall with a particularly lovely and helpful manager. The location offers easy access to a variety of attractions and dining options. The dining experience provided many choices and good quality ingredients. The facilities were convenient for a pleasant stay.
Rooms
8.0
The rooms are spacious and well-equipped with amenities. The bed was very comfy.
Service
9.0
The service was excellent overall, with a particularly lovely and helpful manager. However, there was one member of staff who was not as attentive.
Location
8.0
The hotel is located slightly outside the city center but within a 10-minute walk of the main shopping center, making it convenient. It's a short taxi ride to all the usual sights.
Dining
7.0
The dining experience was enjoyable with many options to choose from. The quality of ingredients was good, and the pricing was reasonable.
Facilities
8.0
The facilities were convenient and well-maintained, adding to a comfortable stay.
Diane
United Kingdom,
August
2023
8.4/10
I had a wonderful stay at this hotel with its stunning view over the docks and very comfortable bed. The room only had 2 bath towels for 4 people, which was a bit inconvenient, but overall, it was cozy and had a great view. The service was impeccable, with staff working hard to keep everything refreshed during my stay. The location is ideal, close to the city center but peaceful enough for a relaxing stay. The dining options, especially for vegetarians, were limited but reasonably priced. The facilities were well-maintained and made my stay enjoyable.
Rooms
8.0
The room was cozy with a great view over the docks, but only provided 2 bath towels for 4 guests.
Service
9.0
The staff was really helpful and provided excellent customer service throughout my stay.
Location
9.0
The hotel is perfectly situated near the city center, museums, and shopping center, offering convenience and peace.
Dining
7.0
The dining experience, especially for vegetarians, had limited options but was reasonably priced.
Facilities
9.0
The facilities were well-maintained and added to the enjoyable experience of my stay.
Clyde
United States,
August
2023
6.8/10
I had a mixed experience at the hotel. The rooms had an excellent view over the docks but the sofa bed with the thinnest mattress ever was uncomfortable. The service was a bit hit or miss with a lovely foreign receptionist but some staff seemed eager for their shifts to end. The location was great for exploring the Albert Dock area, but the dining options were limited. Despite some drawbacks, the hotel's pricing was reasonable.
Rooms
7.0
The rooms offered a great view over the docks.
Service
6.0
I encountered a mix of service levels, ranging from a lovely foreign receptionist to staff who seemed eager for their shifts to end.
Location
8.0
The hotel is located in a prime area for exploring the Albert Dock.
Dining
6.0
The dining options were somewhat limited.
Facilities
7.0
The hotel facilities were adequate for a comfortable stay.
Great view
Uncomfortable sofa bed
Paul
United Kingdom,
July
2023
8.2/10
I absolutely loved my stay at this hotel! The rooms had fantastic views of the Albert Dock, the beds were so comfy, and the service was top-notch. The location was perfect, just a short walk from the main shopping center. Though the dining was decent, there were some minor issues with the service. Overall, great value for money and a wonderful experience.
Rooms
9.0
The rooms with a fantastic view of the Albert Dock were a real treat, and the beds were super comfortable.
Service
8.0
The service was excellent, with hardworking staff always ready to help. However, there were some minor issues with the rigidity in dealing with certain matters.
Location
9.0
The hotel's location was perfectly situated for exploring the City Centre, with everything within easy reach.
Dining
7.0
The dining experience was good overall, with reasonable quality dishes. However, there were some issues with the service that impacted the experience slightly.
Facilities
8.0
The facilities were well-maintained and added to the overall comfort of the stay.
Willie
United States,
June
2023
7.8/10
I had a mixed experience at the hotel. The rooms had a lovely view over the dock, but the sofa bed had the thinnest mattress ever. The service was good overall, but there was a very rigid manner when I had to change my stay dates. The location was amazing, right beside the city center, but it was in a busy area under the stairs. The dining experience was decent with good quality ingredients, but I had to pay extra for eggs or sausages. The facilities were well-kept and clean.
Rooms
7.0
The rooms with views of the dock were lovely, but the sofa bed had the thinnest mattress ever.
Service
8.0
The service was good overall, but there was a very rigid manner when dealing with changing stay dates.
Location
9.0
The location was amazing, right beside the city center, but in a busy area under the stairs.
Dining
7.0
The dining experience was satisfactory with good quality ingredients, but having to pay extra for eggs or sausages was a downside.
Facilities
The facilities were well-kept and clean.
Lovely view over the dock
Thin mattress on sofa bed
Anne
United States,
May
2023
8.0/10
I had a great stay at the hotel, despite a few minor issues. The rooms were well-equipped with all the necessary facilities but were made with sofa beds despite my request. The towels were not changed, which was a downside. The service was top-notch, with the manager going above and beyond to ensure a pleasant experience, maintaining excellent service and cleanliness throughout the stay. The location was convenient, within walking distance of the main shopping center and the waterfront. The dining options were plentiful and of good quality, but I wished for more choice at breakfast. Overall, a good value for the money spent.
Rooms
7.0
The rooms were made with sofa beds despite my request and lacking fresh towels. However, they had all the necessary facilities.
Service
9.0
The manager was incredibly lovely and helpful, providing exceptional service, and the housekeeping worked diligently to maintain cleanliness.
Location
8.0
The hotel is conveniently located within a short walk to the main shopping center and very close to the waterside.
Dining
8.0
There were plenty of dining options with good quality ingredients, although the breakfast choices were a bit limited.
Facilities
8.0
The hotel had all the necessary facilities to ensure a comfortable stay.
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